Privacy Policy
Your privacy is important to us. This policy explains how PixelMark Web Design Agency collects, uses, and protects your personal information.
Table of Contents
1. Introduction
PixelMark Web Design Agency ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
We provide web design, development, and digital marketing services to businesses worldwide. By using our services or visiting our website, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand how your information is handled.
This policy applies to all information collected through our website, mobile applications, email communications, and during the provision of our professional services. We may update this policy from time to time to reflect changes in our practices or applicable laws.
2. Information We Collect
Personal Information
- Name, email address, and contact details
- Company information and business details
- Project specifications and requirements
Technical Information
- Device type and operating system
- Website usage data and analytics
- Cookies and tracking technologies
How We Collect Information
We collect information directly from you when you fill out forms, communicate with us, or use our services. We may also collect information automatically through cookies and similar technologies when you visit our website or interact with our digital assets.
3. How We Use Your Information
Service Provision
Delivering web design, development, and marketing services according to your specifications and requirements.
Communication
Responding to your inquiries, providing updates on projects, and maintaining ongoing customer relationships.
Business Improvement
Analyzing usage patterns, improving our services, and developing new offerings to better serve our clients.
Additional Uses
- Processing payments and managing billing
- Complying with legal obligations
- Marketing communications (with consent)
- Quality assurance and service optimization
- Training and professional development
4. Data Sharing and Disclosure
We Do Not Sell Your Data
PixelMark Web Design Agency does not sell, rent, or trade your personal information to third parties for their marketing purposes. We believe in protecting your privacy and maintaining your trust.
✓ Your data remains confidential and secure
Limited Sharing Scenarios
- Service Providers: Trusted partners who help us deliver services (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In case of merger, acquisition, or asset sale
Data Protection Measures
When we share information with third parties, we ensure they are bound by confidentiality agreements and data protection obligations that meet or exceed our standards. We only share the minimum information necessary for the specific purpose.
5. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.
Types of Cookies We Use:
- • Essential cookies (site functionality)
- • Analytics cookies (performance monitoring)
- • Preference cookies (user settings)
Managing Your Preferences
You have control over cookies and can manage your preferences through your browser settings or our cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your choices.
You can change your cookie preferences at any time by clicking the button above.
Third-Party Services
Google Analytics
Helps us understand how visitors interact with our website through anonymous usage statistics.
Payment Processors
Secure payment processing for transactions, with their own privacy policies governing data handling.
Email Services
Secure email delivery and communication services for project updates and customer support.
6. Your Rights and Choices
Access
Request a copy of the personal information we hold about you and how we process it.
Correction
Update or correct any inaccurate or incomplete information in your records.
Deletion
Request deletion of your personal information, subject to legal and business requirements.
Portability
Receive your data in a structured, machine-readable format for easy transfer to another service.
Restriction
Limit the way we process your information under certain circumstances.
Objection
Object to certain types of data processing, including direct marketing activities.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact Information section. We will respond to your request within 30 days and may require additional information to verify your identity.
7. Data Security
Security Measures
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data security is our top priority.
Data Protection Practices
Technical Safeguards
- • Encrypted data transmission and storage
- • Multi-factor authentication for access
- • Regular software updates and patches
- • Secure backup and recovery systems
Organizational Measures
- • Employee security training programs
- • Strict access control policies
- • Incident response procedures
- • Regular security assessments
🔒 Your data is protected by industry-standard security measures
We continuously monitor and improve our security practices to ensure your information remains safe.
8. International Data Transfers
Global Service Delivery
As a web design agency serving clients worldwide, we may transfer, store, and process your information in various countries where we operate or where our service providers are located. This enables us to deliver high-quality services across different time zones and regions.
Our Primary Locations:
- • Philippines (Headquarters)
- • United States (Service operations)
- • Global cloud service providers
Legal Safeguards
When transferring your data internationally, we ensure adequate protection through appropriate legal mechanisms and safeguards that comply with international data protection standards.
Standard Contractual Clauses (SCCs)
EU-approved data transfer mechanisms for international transfers
Adequacy Decisions
Transfers to countries with equivalent data protection laws
Binding Corporate Rules
Internal policies ensuring consistent data protection across our organization
Your Rights Remain Protected
Regardless of where your data is processed, you maintain the same rights and protections outlined in this privacy policy. We ensure that all international data transfers comply with applicable data protection laws and regulations.
9. Children's Privacy
Age Restrictions
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
⚠️ We do not collect data from children under 13
Parental Responsibility
Parents and guardians are responsible for monitoring their children's internet usage and ensuring that their children do not provide personal information to us without appropriate consent. If you believe your child has provided us with personal information, please contact us immediately.
Immediate deletion
Upon verification of parental concerns
Verification process
Confirm parental authority before action
Important Notice for Parents
If you are a parent or guardian and believe your child has provided us with personal information, or if you have questions about our children's privacy practices, please contact us using the information provided in the next section.
10. Contact Information
Get in Touch
If you have questions about this Privacy Policy, need to exercise your rights, or have concerns about how we handle your data, please don't hesitate to contact us. We're here to help and address any privacy-related inquiries.
Business Hours
We're committed to responding to privacy-related inquiries within 2 business days during our operating hours.
Policy Updates and Changes
Continuous Improvement
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We are committed to maintaining transparency about how we handle your information.
We'll always notify you of significant changes through:
- • Email notifications to active clients
- • Prominent notices on our website
- • Updates to the "Last updated" date
Your Continued Consent
By continuing to use our services after we post any changes to this Privacy Policy, you are accepting the updated policy. If you do not agree to the changes, please contact us or discontinue use of our services.
Related Policies and Documents
Cookie Policy
Detailed information about our use of cookies and similar technologies.
Terms of Service
Terms and conditions governing the use of our website and services.
Contact Us
Get in touch with our team for support, questions, or feedback.
This Privacy Policy is part of our commitment to transparency and data protection. For the most current version, please visit our website regularly or contact us directly.